A 99.9% Server Uptime

We’ve set up our shared hosting platform using stable hardware components and heavily customized software. Our system administrators have installed a tweaked version of Security–Enhanced Linux on each of our web hosting servers in order to ensure optimal security and dependability. We have set up a number of distributed denial–of–service protection appliances coupled with highly efficient firewalls to make sure our network is invincible and secure.

All Linux shared hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee remains unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

Apart from our cloud hosting system, we’ve also built our very own internal network in each one of our datacenters. Everything is based on enterprise–level hardware provided by Juniper. On top of that, on each and every router, we’ve installed a firewall with an advanced algorithm in an effort to filter out all suspicious requests.

Hence, in all our data centers – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting services in each datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Even though we have done everything to lower all potential risks with our cloud hosting plans and regardless of the fact that we provide outstanding support, there are cases when the client simply isn’t content with what we have to offer. Or he needs to migrate to a more robust hosting solution, such as a VPS server or a dedicated server.

This is why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not fully satisfied, you will receive a reimbursement.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We’ve conscientiously chosen each single member of our 24x7 support staff to make certain that we can offer you the very best tech support service that you can possibly get. Each of our technicians has several years of experience dealing with hosting accounts behind his back, so they know very well what they are doing. Moreover, they’re available to you 24x7x365 – you’ll be able to contact them at any moment and they’ll respond to you as fast as possible.

Their average support ticket response time is less than 20 minutes, whilst with many other hosting companies you need to wait around for days. What’s more, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to in less than 1 hour.

24/7 Technical Support