1 hour ticket response
We are specialized in giving a quick and adequate reply to each helpdesk ticket sent by a customer. Our well–trained technical support staff representatives will examine your issue and will think of the best solution. We offer a 1–hour response time guarantee for all helpdesk tickets. As a matter of fact, our average client support ticket response time has proven to be 20 minutes.
A Top–Notch Support Service
We’ve got a team of web hosting support engineers who will be happy to respond to all your inquiries whenever you need help. The vast majority of our customer service team representatives have many years of experience in the Linux shared hosting market, so you can constantly depend on swift and detailed answers to your problems.
An Easy–to–Navigate Help Center
To help you find a quick tip on how you can use a certain feature, we have implemented a truly intuitive Help Center section in the Web Control Panel. You can browse through an enormous selection of web hosting account administration articles and website management articles, have a gaze at the F.A.Q. library or watch our instructional video tutorials.
