Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What services precisely could VPS and dedicated server users take advantage of?
If you get your own web server, you will have more liberty as to what you can install and run compared to a shared Internet hosting account. With a shared service, you've got access simply to your own account, thus you're not able to install server-side software. While this is not an issue for most script-driven applications, there are a few which have certain requirements and need specific software to be present on the machine either for some additional functions or for them to work at all. In the event that you have practical knowledge, you will not have any problems to run the hosting server, but if you do not, you may simply not have the knowledge to deal with everything and use the script applications which you want. If that is the case, you could use our Installation & Troubleshooting upgrade, so our system admins can set up everything for you and help you with any issues that you might face.
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Installation and Troubleshooting in VPS Servers
The upgrade can be ordered for any one of the
VPS server plans irrespective of the OS and Control Panel which you have picked or the task that you need to be done as our administrators will assist you with anything related to the software on the machine. This includes, but is not limited to, setting up third-party applications, setting up hosting server options, troubleshooting scripts when they don't work efficiently, and so forth. The upgrade includes an hour of work and if a certain task requires less time, the rest of the minutes shall be available for the future and will be listed within the virtual private server billing Control Panel. You could use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which includes half an hour of custom work on your machine. In this way, you could work on your sites without having to worry that you won't be able to use some program or losing time on technical matters.
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Installation and Troubleshooting in Dedicated Servers
You'll be able to take full advantage of our service at any time if you have a
dedicated server from us and you could add it to your plan with simply a few mouse clicks. If you need some custom work on the hosting server immediately, for instance, you can aquire the upgrade alongside the plan during the signup process, or you can acquire it from your billing area in the event you need support at some point afterwards. The Installation & You with any task which you can't perform on your own for one reason or another - install a script, set it up or troubleshoot it. Thus, you could concentrate on building your Internet sites without spending time on server maintenance or software problems because our seasoned staff shall take care of these things for you. You are able to add the upgrade as many times as you need it and in case some time remains, it shall be listed inside your billing CP, so you could use it whenever you need it again.